Customer service

Delivery costs
Orders above 17,00 euro - free delivery
Orders below 17,00 euro - delivery costs 4,95 euro (Netherlands) and 6,95 euro (Belgium)

Payment methods
There are two ways you can safely pay in our shop.

1. iDeal (Netherlands)
iDeal is the fastest way to pay online. You can pay with iDeal if you have a Dutch bank account and access to internet banking. Choose to pay with iDeal and select your bank. Log in with you internet banking information and follow the steps on the screen.

2. MisterCash (Belgium)
MisterCash is a popular payment method in Belgium and is, therefore, an easy, fast and safe method of payment. You can make use of this payment system if you have a Belgium bank account. Contact your bank to activate this method of payment.

Delivery times
You will receive your order within 48 hours.
Currently, we only deliver in the Netherlands and Belgium.

Delivery information
We send our orders as parcel post. If you are not home, the delivery man will leave a note in your mailbox informing where to pick up the package. Possibly at the neighbors or a post office in the neighborhood.

The statutory warranty conditions apply to all our products.

Return policy
You have 14 days to return or exchange your products after you receive them. We accept only unopened products for return. Before you send a product back, please contact us via email. We will refund your bank account within a week.

KvK: 54845408
BTW: NL212221498B01



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